Shipping policy
We do our best to process and deliver your order as quickly and safely as possible.
Within the Benelux, we ship with DHL. Orders to the rest of Europe are shipped with GLS. All standard shipments include Track & Trace.
Orders over €300 qualify for free standard shipping.
During public holidays, peak periods, or due to circumstances beyond our control, delivery times may be longer than the estimates below.
Estimated Delivery Times
| Destination | In Stock | Pre-order |
|---|---|---|
| Benelux (DHL) | Next business day* | 7–9 days |
| Rest of Europe (GLS) | 3–7 business days | 2–3 weeks |
* Ordered before 10:00 PM on business days or before 5:00 PM during the weekend.
The current stock status is always displayed on the product page. In-stock products are typically processed and shipped within one business day.
Shipping Rates
Orders over €300 qualify for free standard shipping.
| Destination | Rate |
|---|---|
| The Netherlands | €10 |
| Belgium | €15 |
| International | From €30 |
The final shipping costs are always displayed during checkout.
DHL ServicePoint
If you choose delivery to a DHL ServicePoint, you can select your preferred ServicePoint after placing your order.
Track & Trace
Once your order has been shipped, you will receive a shipping confirmation email containing your Track & Trace link.
Damaged or Missing Parcel?
Please inspect your order upon delivery. If your parcel arrives damaged or appears to be missing, please contact us as soon as possible. We will investigate the situation and work with you to find an appropriate solution.
Import Duties & Taxes
Orders shipped outside the European Union may be subject to import duties, taxes, customs fees, or other local charges. These charges are the responsibility of the customer unless otherwise stated.
Questions about your order or shipping? Feel free to contact us.